I was interviewed by Louise Burke for today’s West Australian Business section. I like talking about social networks, because I use them, well, a lot more than most :) I also get a massive ego boost, because it makes me feel so special and important and knowledgeable :D

The important point that I tried to make is that whilst there is no one right way to use social media, there is one wrong way. Don’t try and sell stuff straight away:

Web designer Tea Brennan, or “tealou”, said the best results came for people who used twitter informally.

“The common theme is to make friends first, have fun second, sell third,” she said. “It really is about long-term strategies and networking and not one-way advertising, this is a common mistake people make and it’s the fastest way to fail.”

She likens twitter to being at a party or other social occasion.

“You don’t just outright sell at a party, and you shouldn’t do that on twitter either,” she said. “Be helpful to people when they need it, but don’t get in their face either.

“I also tweet about what I am working on and have even written about my frustrations/emotions as a sole trader … I make it so that people think of me as an option when they hear someone needs a designer. It works for my circumstances.”

Tea’s profile proclaims her to be: “The third-worst mother on the internet. Web designer. 30th most influential Tweep in Perth. Apparently. Funny sometimes too.” And she posts comments which range from colourful social commentary to her children’s socks.

“I advise my clients to be as ‘warts and all’ as they are comfortable with,” she said.

“For me, nothing is off-limits, but you need to find your own limits … the approach that I would use for a political party might be different to say, my business, or an accounting firm.”

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